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FAQs

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Your Questions Answered

We’ll take you through every step of your wedding day, from your very first visit to Syrencot to the day you walk down the aisle. From ceremony options to capacities, catering to costs – you’ll find everything you need to know about celebrating a garden wedding in Wiltshire in these FAQs.

WHAT IS INCLUDED AT THE VENUE


Exclusive use of Syrencot from 12 noon on the day of the wedding
The Billiard Room – Your dressing room from 9 am
The Glasshouse – Ceremony area
The Farmshed – Dining Barn
The Pump House – Outdoor dining area
The Walled Garden
Tables and chairs

WHAT IS PROVIDED BY THE ON-SITE CATERING AND EVENTS TEAM

Before your wedding day

Full event organisation from the moment you book right up until the big day itself
An invitation to one complimentary tasting event held at Syrencot, subject to availability
and date of wedding; please confirm details with our Events Team


On your wedding day

A front of house director
A wonderful 3-, 4- or 5-course meal
2-3 pre-reception drinks per person
Half a bottle of your chosen wine per person
A glass of bubbly per person for the toast
Mineral water during the wedding breakfast
An experienced team of waiting and bar staff
Crockery, cutlery and glassware
White table napkins
An easel to display your table plan
A silver cake stand and knife
Licensed bar facility after dinner
Complimentary evening tea and coffee service


WHAT IS NOT PROVIDED


Separate fee payable to the church or register office – please note that you need to book the registrar or church yourselves

GENERAL QUESTIONS

How do we confirm our wedding at Syrencot?

If you decide that Syrencot is the perfect venue for you, our booking portal makes it easy for you to check our availability and book your chosen wedding date with ease. To access the portal, please visit bookthevenue.co.uk/syrencot and login with the details provided to you at your showround.


How much deposit is required to book the date?

10% of the venue hire for weddings taking place over 12 months away.
30% of the venue hire for weddings taking place 12 months or less.


Who books the ceremony?

You book your ceremony via Wiltshire registry office.
Their contact number is 0300 003 4570 www.wiltshire.gov.uk/registrations-ceremonies. If you would prefer a church wedding, you can still make use of The Billiard Room before your ceremony. Alternatively, you may choose to arrive at Syrencot after your wedding ceremony. There are seven churches within the Avon River Ministry (our local parish).
Their contact number is 01980 655457.
www.avonriverteam.org.uk


Can we get married outside at Syrencot?

Yes, Syrencot is licensed for both indoor and outdoor ceremonies. Outdoor ceremonies are weather dependent.


How many can Syrencot accommodate for a ceremony?

We can host up to 150 guests for a ceremony in The Glasshouse, we can also accommodate 150 guests for an outdoor ceremony.


How many can Syrencot seat for the wedding breakfast?

We can seat up to 150 guests for your wedding breakfast.


What time are we able to access the venue from?

The Billiard Room will be available for you to access from 9 am. Please speak to the Events Team about times to access other areas of the venue.


What time can suppliers access the venue?

Suppliers have access from 9 am.


What time do suppliers need to remove items after the wedding?

Suppliers need to collect all installations and decorations no later than 9 am the following morning. The Events Team are unable to help with the removal of decorations.


Is linen provided for the cake and gift table?

Yes, Syrencot provide linen for your gift table, cake table and table napkins. Any other linen can be sourced at an additional cost. Please ask the events team for information on pricing.


What time does the venue close?

Last orders will be called at 11:15 pm when the music will also start to wind down. We ask that guests who aren’t staying overnight have prebooked taxis to collect them by 12 midnight. Overnight guests are asked to retire to Syrencot House by 12 midnight.


Can we have music playing outside?

Yes, only unamplified background music can be played outside until 7pm.

We regret that some instruments including brass and woodwind are not able to be played outside, please speak to our Events Team for further details.


Can we have candles at our wedding?

Candles are permitted at Syrencot however, they must be placed in suitable candle holders which are taller than the flame once lit. Battery operated candles are also a great alternative. Please speak to your event manager for further information.


Can we have confetti at the wedding?

Yes, but we only permit real petal confetti and for it to be thrown outside. Please note that confetti cannons are not permitted.


Does the venue have heating and or air conditioning facilities?

Yes, we have heating for the colder months and air conditioning for the warmer months. In winter months, we can light the central wood fire in The Farmshed.


Can we have sky lanterns?

Unfortunately, lanterns are not permitted at Syrencot due to nearby livestock.


Can we have fireworks at our wedding?

We cannot allow fireworks at Syrencot for the same reason, again due to the surrounding livestock.


Can we have sparklers?
Sparklers are permitted at Syrencot up until 7pm.


Can we have smoke bombs?
There are certain areas in the grounds that these are allowed. Please note that these are not in The Walled Garden or near Syrencot House. Written permission to set off smoke bombs is required from The Events Team in advance of the wedding.


Can we use drones?
Drones are permitted, however permission must be sought from the Ministry of Defence as their land surrounds the venue. This must be obtained at the latest a month before the wedding and additionally a couple of days before. Written evidence of the MOD permission and the relevant insurances for the operator must be emailed to the Events Team.


Do you allow dogs?
Yes! We love (well behaved) dogs. We allow up to 2 dogs per event at Syrencot. If you wish to bring your dogs please speak to The Events Team for a copy of our dog policy which must be completed and returned in advance of the wedding.


Do we have to use your recommended suppliers?

All of our catering and drinks are provided by our expert on-site catering team. You are welcome to use your own suppliers for anything else. We have a list of recommended suppliers on our website.


Do we need to take out wedding insurance?

We strongly recommend that you take out wedding insurance. Weddings are a big investment and fingers crossed you’ll never need to call on your insurance, but having it in place will cover you for a range of eventualities.

ACCOMMODATION

Is there accommodation on site?

Yes, Syrencot has 12 bedrooms, including our fabulous Master Suite. All accommodation is exclusively for you and your guests. Syrencot House can sleep up to 27 people in total.


Do we have to take the accommodation?

You do not have to take our accommodation if you do not wish to.


How much is the accommodation?

Syrencot House is available in its entirety, including The Master Suite, for a single cost of £2,000. Alternatively, The Master Suite alone is available for £300.


Do you have any accommodation special offers?

Yes, if you book the house within two months of booking your wedding, we will include The Master Suite free of charge, so the cost of the whole house will be £1,700.


Will we be able to stay at the venue the night before the wedding?

This is something that may be possible, depending on availability closer to the date of your wedding.

For a wedding taking place on Saturday, Sunday or Monday we will release the night before the wedding date 4 months prior.

For weddings taking place on a Tuesday, Wednesday, Thursday or Friday we will release the night before the wedding date 6 months prior.

Please speak with our team if this is something that you may be interested in.


Can we allocate rooms to my guests?

Yes, once you have booked your wedding date we will share a link to the website and a secret code with you which will unlock the bedrooms for the night of your wedding. You can then book the rooms you want and then share the code with your guests to book their rooms.


Where is breakfast served?

Breakfast is served in The Mess in Syrencot House the morning after your wedding.

TRANSPORT, SIGNAGE AND CAR PARKING

Will our guests find Syrencot easily?

Yes, but we recommend that you share a copy of the directions to Syrencot with your guests.


Where can our guests park?

There is ample parking available at Syrencot. This will be clearly signposted.


Can cars be left in the car park overnight on the night of the wedding?

Yes, guests can leave their cars overnight but must be collected by 10am the following day.


Where is the nearest train station?

The closest local station is Grateley, around 15 minutes drive away.
The nearest main line train stations are Andover and Salisbury, both around 25-30 minutes’ drive away.

Your country wedding starts here

Follow our journey as the Glasshouse, Walled Garden and Farmshed at Syrencot blossom and grow. Find out more about this magical and intimate country wedding venue. Download our wedding brochure, check available dates and book a visit to see Syrencot yourself below.